Rasa

Rasa is a conversational AI framework built around intent classification and entity extraction. It gives you full control over the NLU pipeline, dialogue management, and deployment - making it the go-to for teams that need fine-grained control over their conversational AI.

I use Rasa for projects that need custom intent models or where the conversation logic is complex enough to warrant a dedicated framework. It handles slot-filling, context management, and custom actions well, and the training pipeline is transparent enough to debug and improve over time.

For Barnsley businesses with specific domain vocabulary or complex conversational requirements, Rasa provides the flexibility to build exactly what you need rather than working within the constraints of a hosted platform.