Dialogflow
Google conversational AI for voice and text agents.
Dialogflow is Google's conversational AI platform for building voice and text agents. It provides natural language understanding, fulfillment via webhooks, and integrations with Google Assistant, telephony, and messaging platforms.
I use Dialogflow when a project needs to integrate with the Google ecosystem or when telephony and voice channels are important. The NLU is solid for intent classification, and the fulfillment system connects to backend services for dynamic responses.
For Barnsley businesses that want phone-based IVR or voice assistants alongside web chat, Dialogflow provides a unified platform. It handles the NLU and channel management while your backend handles the business logic.
How I use Dialogflow for Barnsley businesses
For chatbots, it provides NLU and fulfilment for voice and text interfaces.
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Want to discuss AI for your business?
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