Chatbots and conversational AI
Customer support, lead qualification, and internal Q&A systems that understand your business context.
I build chatbots and conversational AI that fit your business. Whether it's handling customer support queries, qualifying leads before they reach your sales team, or powering internal Q&A so staff can find answers without digging through docs - the goal is systems that understand your context and respond usefully.
For Barnsley businesses, this might mean a support bot that knows your product range, a triage system for incoming enquiries, or an internal assistant that helps staff navigate policies and procedures. I integrate with your existing tools (Slack, Teams, your CRM, website) so the AI works where your team already works.
Example AI integrations
AI services and tools I've integrated for Barnsley businesses include:
Voiceflow
Conversational AI design platform for voice and chat agents. For chatbots, it helps design multi-turn flows and deploy to web, voice, or messaging channels.
Visit siteBotpress
Open-source AI chatbot builder with LLM and RAG support. In chatbot projects, it powers support bots and internal Q&A with knowledge-base grounding.
Visit siteRasa
Conversational AI framework for intent and entity extraction. For chatbots, it handles intent classification and slot-filling for structured conversations.
Visit siteDialogflow
Google conversational AI for voice and text agents. For chatbots, it provides NLU and fulfilment for voice and text interfaces.
Visit site
Amazon Lex
AWS service for building conversational interfaces. For chatbots, it builds voice and text bots with AWS Lambda integration.
Visit siteFlowise
LLM flow builder for conversational AI with RAG and tools. For chatbots, it connects LLMs to knowledge bases and external tools via flows.
Visit siteTypes of Barnsley businesses I work with on AI
- Agencies and service providers - White-label AI solutions, client delivery, and internal efficiency tools for teams that bill by the hour.
- Manufacturing and engineering - Process documentation, quality checks, supplier comms, and internal knowledge bases. Often starting with one high-friction workflow.
- Professional services - Law, accountancy, consulting. Document review, contract extraction, client intake, and research automation.