E-commerce and retail
Product search, customer support, inventory and order triage, and personalised recommendations.
E-commerce and retail businesses need to help customers find products, answer questions, and feel understood. AI can power better search, smarter support, and personalised recommendations.
I build product search that understands intent (not just keywords), customer support that handles common queries and escalates the rest, and recommendation engines that suggest what customers actually want. For inventory and operations, AI can triage orders, flag anomalies, and prioritise what needs attention. Barnsley and South Yorkshire have a strong retail presence - from independents to larger operations. The goal is tools that help you sell more and support customers better without needing a big tech team.
Example AI integrations
AI services and tools I've integrated for Barnsley businesses include:
Nosto
AI product recommendations and personalisation for retail. In e-commerce, it personalises product recommendations and upsells.
Visit siteAlgolia AI
NeuralSearch and AI-powered product discovery. In e-commerce, it powers semantic product search and discovery.
Visit siteDynamic Yield
AI personalisation and recommendations for e-commerce. In e-commerce, it personalises onsite experiences and recommendations.
Visit siteKlevu
AI search and merchandising for e-commerce. In e-commerce, it improves search relevance and merchandising.
Visit siteGorgias
AI customer support for Shopify and e-commerce. In e-commerce, it automates customer support and order queries.
Visit siteRebuy
AI product recommendations and upsell for e-commerce. In e-commerce, it drives upsells and cross-sells with AI recommendations.
Visit siteAI product integrations for Barnsley
- Data pipelines and analytics - LLM-powered data cleaning, enrichment, and insight generation from unstructured or messy data sources.
- Voice and speech AI - Speech-to-text, text-to-speech, and voice assistants for hands-free workflows and accessibility.
- Computer vision and image AI - Image classification, object detection, and visual inspection for quality control, compliance, and automation.